What is the best way for an advisor to assign action items in the Basic Facts?

• A. Create a new task
• B. Add an alert
• C. Email the client
• D. Schedule a meeting

Answer: (B)

Alerts in the Basic Facts provide in-system reminders that appear to both the advisor and the client, keeping action items visible and trackable within the client's file. By adding an alert, you attach a due date and context to a specific action, so it’s easy to see what needs to be done and by when, without relying on external emails or separate meeting scheduling.

This approach is more reliable than emailing the client, which can get buried in their inbox and lacks built-in tracking. It’s also more streamlined than creating a separate task or scheduling a meeting for every item—the alert keeps the action lightweight, centrally visible, and easily auditable, while still prompting timely follow-up.